Terms of service

Terms of Service

Welcome to Altura Jewelry. By accessing or using our website (the "Site") and purchasing products from us, you agree to the following Terms of Service ("Terms"). These Terms govern your use of the Site and your relationship with Altura Jewelry ("Company," "we," "us," or "our"). If you do not agree to these Terms, please refrain from using the Site.

1. General Conditions

  • The Site and its content are intended solely for personal, non-commercial use.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • Any unauthorized use of the Site, including but not limited to hacking, scraping, or reverse engineering, is prohibited.

2. Accuracy of Information

  • While we strive to ensure all information on the Site is accurate, we do not guarantee the completeness, reliability, or error-free nature of product descriptions, pricing, or other content.
  • We reserve the right to correct errors or omissions and to update product information at any time without prior notice.

3. Pricing and Payment

  • All prices are listed in USD and are subject to change without notice.
  • We accept major credit cards and other payment methods as indicated on the Site.
  • By placing an order, you authorize us to charge the payment method you provide for the total amount, including applicable taxes and shipping fees.

4. Orders and Shipping

  • Orders are subject to acceptance and availability.
  • We reserve the right to cancel or limit quantities of any order for any reason.
  • Estimated delivery times are provided as guidelines and may vary due to circumstances beyond our control.

5. Returns and Exchanges

  • Please refer to our Return and Exchange Policy for detailed information on eligibility, timelines, and procedures.
  • Items returned in worn or damaged condition may incur 20% restocking fee or be ineligible for refunds or exchanges.

6. Warranty and Repairs

  • Our warranty policies are outlined on the Site. They do not cover loss, theft, or damage caused by misuse or unauthorized repairs.
  • Claims must be submitted with proof of purchase and any required documentation as outlined on our warranty page.

7. Intellectual Property

  • All content on the Site, including text, images, logos, and product designs, is the exclusive property of Altura Jewelry or its licensors and is protected by copyright, trademark, and other applicable laws.
  • You may not reproduce, distribute, or otherwise exploit any content from the Site without our express written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, Altura Jewelry is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.
  • This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.

9. Indemnification

  • You agree to indemnify and hold harmless Altura Jewelry and its affiliates, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms or your use of the Site.

10. Privacy

  • Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using the Site, you consent to our Privacy Policy.

11. Governing Law

  • These Terms are governed by and construed in accordance with the U.S. laws, without regard to its conflict of law principles.
  • Any disputes arising under these Terms will be resolved exclusively in the courts of CA, United States.

12. Changes to Terms of Service

  • We reserve the right to update or modify these Terms at any time without prior notice.
  • Your continued use of the Site constitutes acceptance of any changes made to these Terms.

13. Contact Information

  • If you have any questions or concerns regarding these Terms, please contact us at:

Altura Jewelry
Email: AlturaJewelry@gmail.com

Thank you for choosing Altura Jewelry. We appreciate your business and look forward to serving you.